Service » Service Level Agreements
Our SLA contracts are monthly and are intended for small businesses that require most forms of IT support on a continual basis.
- 15 minute incremental billing on remote services
- Ease of cumulative monthly billing, as opposed to per incident
- Allows client to budget yearly IT expenses
- Flexible usage of SLA hours
- Dedicated project managers
- Annual IT Planning Session
Service Level Agreement Contract rates are scalable according to the number of hours the client requests per month. Ask to see our Service Level Agreement documentation for many more details.